Cancellation and Refund Policy

At Shoppix Deals, we understand that circumstances may arise where you need to cancel an order or request a refund. We strive to provide a transparent and fair cancellation and refund process to ensure your satisfaction.

Order Cancellation

You may cancel your order for a full refund if it has not yet been processed for shipment. To cancel an order, please contact our customer service team as soon as possible with your order number. We will make every effort to accommodate your request, but please note that once an order has been processed for shipment, it cannot be canceled.

Refund Eligibility

We offer refunds on eligible items within 3-4 days of purchase. To be eligible for a refund, the item must meet the following criteria:

1. Unused and in Original Condition: The item must be unused, unopened, and in its original packaging.

2. Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately for assistance. We will provide a replacement or issue a refund, depending on your preference.

3. Return Shipping: Unless the return is due to an error on our part, you will be responsible for return shipping costs. We recommend using a trackable shipping method to ensure that your return is received safely.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 3-4 business days and automatically applied to the original method of payment.

Exchanges

If you would like to exchange an item for a different size, color, or product, please contact our customer service team to arrange an exchange. Exchanges are subject to product availability.

Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please don’t hesitate to contact our customer service team. We’re here to assist you every step of the way.

Thank you for choosing Shoppix Deals. Your satisfaction is our top priority.